More Highcorrie IT Solutions LtdManaged IT Services
- Unlike the Break-Fix model, where services will only be provided when problems arise, a managed service provides round the clock monitoring. Issues are identified before the user is even aware there is a problem.
- Highcorrie IT offers a free out of hours patch management service. Non urgent server restarts and defect repairs can be scheduled so productivity is never at risk.
- Daily reports on server and desktop events, detailing Backup completion, security issues as well as Email activity.
- Highcorrie IT is highly skilled in Office Applications and will also take over 3rd party support, releasing your staff from the burden of contacting sometimes difficult vendors.
Managed services
Patch Management
Event Monitoring
Software Support
Our IT Managed Services
Pro-active Server maintenance
Microsoft Windows Server Patch Management | |
Microsoft Exchange Server Patch Management | |
Virus Definition Management | |
Spyware Definition Management | |
Windows Backup Monitoring | |
Hardware Firmware Management | |
Service Monitoring | |
Event Log Monitoring | |
On-going Server Support Service | |
Full level 3 Engineer Technical Support (Microsoft Technology only) | |
Group Policy Management | |
User and Machine Management | |
Folder Share Permissions and Security | |
Microsoft Exchange Server Maintenance | |
OS Critical + Important Update Maintenance | |
Microsoft and other Software vendor update support services | |
Backup Maintenance | Disaster Recovery included in Monthly Fee |